Opting for an MSP can significantly reduce your IT costs while providing a high level of service and expertise. With DataSolved, you gain a reliable partner dedicated to ensuring your IT infrastructure runs smoothly, securely, and efficiently, allowing you to focus on growing your business.

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6160 Warren Pkwy, STE 100

Frisco, TX 75034

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Cost Comparison: In-House IT Technician vs. IT Managed Service Provider (MSP)

Now, let's compare this to hiring an MSP like DataSolved. A "Better" plan at $189 per user per month includes comprehensive IT services and support, offering a reliable and scalable solution.

 

Here’s how the costs break down:

  • MSP Cost: $189 per user per month
  • Number of Users: 15
  • Total Monthly Cost: $2,835
  • Total Annual Cost: $34,020

 

Annual Savings with MSP

  • Annual In-House IT Technician Cost: $106,015
  • Annual MSP Cost: $34,020
  • Annual Savings: $71,995
  • Percentage Savings: Approximately 68%

In-House IT Technician

Hiring an in-house IT technician involves several costs beyond just the salary.  According to salary.com, the average salary for an IT technician in Dallas, TX, as of 2024, is approximately $86,015 per year, with the range typically falling between $77,991 and $96,916. Here’s a breakdown of the typical expenses:

 

  • In-House IT Technician (Adjusted Salary)

  • Salary: $86,015 per year
  • Benefits (health insurance, retirement, etc.): $15,000 per year
  • Training and Development: $2,000 per year
  • Software and Tools: $3,000 per year
  • Total Annual Cost: $106,015

 

While having an in-house technician provides immediate access and an understanding of your company’s specific needs, it also comes with challenges such as finding the right talent, providing continuous training, skill gaps, and handling sick leaves and vacations.

When it comes to managing your company's IT needs, business owners often find themselves at a crossroads: should they hire an in-house IT technician or outsource to a Managed Service Provider (MSP)? To help you make an informed decision, we've compared the costs and benefits of both options for a 15-user company.

An MSP offers a team with diverse and redundant expertise to handle all aspects of IT, eliminating skill gaps and providing a more efficient and reliable solution.

The In-house IT guys "inside voice".

There's a better way.

Included in the MSP "Better" Plan:

  • 24/7 Helpdesk Support
  • Proactive Monitoring and Maintenance
  • Enhanced Security Features
  • Onsite Support (4 hours per month)
  • Microsoft 365 Premium Licenses
  • Managed Anti-Virus/Malware Protection
  • Dark Web Monitoring
  • Email Encryption
  • Managed Detection & Response (MDR)
  • 24x7x365 Security Operations Center